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Frequently Asked Questions
What is the currency used for all transactions?
For now All prices for products, both physical and digital items, including each seller's or affiliate's or buyer's account balance are Nigerian Naira (NGN).
Multi-currency is in a on-going features which when is integrated, all stakeholders will be notified.
Is account registration required?
YES! Account registration at JV Marketplace is only required if you will be selling or buying or affiliating product. This ensures a valid communication channel for all parties involved in any transactions.
Can't Find My Purchased Product?
For every digital product you purchase, you will have a copy on your library on your account backend.
To access the Library, follow these steps:
- From you Account backend dashboard. Click on My Account Menu
- Click on My Library
- You will see list of all your purchases
- Click on the Download Button